Privacy policy

July 14, 2025

Rheia (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Rheia mobile app and website (the “Services”).

We understand that your health and personal data are sensitive. That’s why we’ve built Rheia with privacy at its core—giving you control over your information while providing personalized insights designed for your well-being.

1. Information We Collect

When you use Rheia, we may collect the following types of information:

a) Information You Provide

Account details: Name, email address, and password.
Health data: Menstrual cycle information, symptoms, moods, physical activity, nutrition preferences, and other inputs you choose to log.
Other information: Feedback, survey responses, or customer support inquiries.

b) Information Collected Automatically

Usage data: App interactions, features used, and session duration.
Device data: Device type, operating system, and app version.

When you use Rheia, we may collect the following types of information:

a) Information You Provide

Account details: Name, email address, and password.
Health data: Menstrual cycle information, symptoms, moods, physical activity, nutrition preferences, and other inputs you choose to log.
Other information: Feedback, survey responses, or customer support inquiries.

b) Information Collected Automatically

Usage data: App interactions, features used, and session duration.
Device data: Device type, operating system, and app version.

2. How We Use Your Information

We use your information to:

Provide personalized insights, recommendations, and features aligned with your cycle and wellness goals.
Improve and develop Rheia’s Services.
Communicate updates, offers, and relevant information.
Ensure the security and integrity of our Services.

We never sell your personal data. Your information is only used to enhance your experience with Rheia.

We use your information to:

Provide personalized insights, recommendations, and features aligned with your cycle and wellness goals.
Improve and develop Rheia’s Services.
Communicate updates, offers, and relevant information.
Ensure the security and integrity of our Services.

We never sell your personal data. Your information is only used to enhance your experience with Rheia.

3. How We Share Your Information

We may share information in the following limited circumstances:

Service Providers: With trusted partners who help us operate Rheia (e.g., cloud storage, analytics), under strict confidentiality agreements.
Legal Obligations: If required by law or to protect user safety and rights.
Anonymized Data: We may use aggregated, de-identified data for research or analytics to improve women’s health insights.

We do not share your personal health information with advertisers.

4. Your Rights and Choices

You have control over your data:

Access or Correct Your Data: Update your information in the app.
Delete Your Account: You can delete your account and all associated data directly from the app or by contacting us at hello@rheia.io
Withdraw Consent: Stop data collection anytime by adjusting your settings.

5. Right of Withdrawal and Refunds

If you purchased a Rheia Premium subscription through the App Store, you may be entitled to withdraw from your subscription within 14 days of purchase under consumer protection laws (where applicable).

To request a withdrawal or refund:
📧 Email us at hello@rheia.io with your account details and proof of purchase.

Please note:

Refunds are handled according to the App Store refund policies.
After 14 days, refunds may not be available unless required by law.

To request a withdrawal or refund:
📧 Email us at hello@rheia.io with your account details and proof of purchase.

Please note:

Refunds are handled according to the App Store refund policies.
After 14 days, refunds may not be available unless required by law.

6. Data Retention

We keep your information only as long as necessary to provide our Services and for legitimate business purposes. When you delete your account, your data is securely erased from our systems, except where we are required to retain it for legal reasons.

7. Data Security

We use industry-standard security measures, including encryption and secure servers, to protect your information. However, no system is 100% secure, so we encourage you to use strong passwords and keep your login details confidential.

8. Children’s Privacy

Rheia is not intended for individuals under the age of 16 (or the age of digital consent in your country). We do not knowingly collect data from children.

9. International Users

Rheia operates globally. If you are accessing our Services from outside your country of residence, your information may be transferred and stored in countries with different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we’ll notify you by updating the “Last Updated” date and, if significant, through in-app notifications or email.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Email: hello@rheia.io

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